Service Dashboard
The Service Dashboard provides a consolidated, at-a-glance view of key information and metrics for the Service product. This dashboard offers insights into guest room utilization, service demand, job description frequency with corresponding escalations, and departmental service dynamics. You can interact with the various charts to filter data and customize views.
Note: Service Dashboard is available only to users with Reports access. Users must have the Create Service Reports role enabled. For more information, contact your Unifocus Client Success Manager (CSM).
Note: The data in the Service Dashboard is updated every 5 hours, starting at 00:20 (12:20 AM) UTC, and might not match data in existing reports or in the Service software, depending on when you last made changes in the software.
Note: Service Dashboard is currently available for limited release only. If you are interested in this feature, contact your Unifocus Client Success Manager (CSM).