Signing in to the software

We recommend that you check with your IT department to determine whether you have an existing account. You can also contact us directly at globalsupport@unifocus.com.

Prerequisites: Before accessing the software, you must have the following information:

  • The property code for your property.

  • Your sign-in credentials (provided by your administrator or manager):

    • Username

    • Password

If you do not have the information listed above, contact your administrator, manager, or Client Success Manager (CSM).

To sign in to the software on a desktop computer:

  1. In the Address bar of a web browser, enter the address of the Unifocus software webpage:

    https://login.knowcross.com/

    The sign-in screen appears.

    sign-in screen

  2. In the Property Code ( ) field, enter your property code.

  3. In the Username ( ) field, enter your user name.

  4. In the Password ( ) field, enter you password.

  5. Select Sign in.
    The software opens on the home screen.