Understanding the Inspection workflow

The inspection workflow typically involves several steps to ensure thorough and efficient inspections. The Inspection software, which can be accessed from a computer or mobile device, can help you streamline and optimize the inspection process. You can use insights from inspection data to enhance staff training programs, implement process improvements, and ensure consistent adherence to brand standards. While the specific workflow might vary depending on your property requirements and configuration, here is a general overview of how you can best utilize this software:

  1. Define the inspection criteria for a department, staff, general inspection, or a specific area (such as guest rooms, public areas, or back-of-house operations).

  2. Create customized checklists that align with your brand standards and operational requirements. These checklists can include various criteria, such as cleanliness, maintenance, safety, and compliance.

  3. Designate inspectors or teams responsible for conducting inspections in different areas or departments.

  4. Set up a schedule for inspections, considering factors such as frequency, time of day, and specific areas to be inspected.

  5. Inspectors access the assigned inspections on their mobile devices or computers.

  6. Inspectors follow the predefined checklists and systematically evaluate the designated areas. They can mark observations, record issues, attach photos or notes as needed, and update the inspection status. During inspections, inspectors can instantly report issues and observations, providing real-time updates to the management team.

  7. If issues are identified during the inspection, tasks can be created within Inspection or integrated with other Unifocus modules.

  8. Managers and inspectors can communicate within the software, discussing inspection findings, assigning tasks, providing feedback, and tracking the progress of issue resolution.

  9. Access Inspection's comprehensive reports to gain insights into overall performance, identify areas for improvement, and make data-driven decisions to enhance operations.