Backorder Management screen

Use the Backorder Management screen to efficiently track and manage orders for items that are out of stock or have insufficient quantities. It helps you monitor the fulfillment process, compare prices, and take necessary actions like updating or fulfilling backorders to ensure smooth order handling and inventory replenishment.

Fields on the Backorder Management screen

Field	Description	Notes
	Select the property for the backorder.	This option is available only if you are a property user.
Date Filter	Filter the backorders by date.	By default, the date range is set to one month. Default format is MM-DD-YY.
	Create or add a new backorder for an item.
Filter	Filter the displayed data based on specific criteria. For example, filtering by Item, Supplier, Status, and Order Details.
Refresh	Reload the escalation timing screen to view the most up-to-date information.
Item Name	Displays details about the products that are out of stock or in short supply.
Supplier Name	Displays the name of the supplier who provides the item that is currently on backorder.
Quantity Requested (Per Unit)	Number of units the customer has requested in the order.
Quantity Purchased (Per Unit)	Number of units that have been purchased or are currently in stock.
Price Comparison	Displays a comparison of the item price, with the last purchased price and the actual purchased price.	If there is a price increase, the price will be shown in red: In the image below, red indicates that the current price has increased by €100. If there is a price decrease, the price will be shown in green: In the image above, green indicates that the current price has decreased by €1000.
Total Price	The total cost of the backorder items.	If there is a price increase, the actual price will be shown in red: In the image below, red indicates that the actual price has increased by € 19.50. If there is a price decrease, the actual price will be shown in green: In the image below, green indicates that the actual price has decreased by € 2000.
Purchase Order Number	Unique number assigned to an order that helps both the buyer and seller keep track of it.
Status	Displays the current status of the backorder, such as Approved or Rejected. If the backorder request is rejected, see Rejecting a Backorder Request
Reason	Reason why the backorder is rejected.
Order Details	Backorder details display whether it is Placed or Delivered. Once the order is placed, no further changes can be made and then it can only be delivered. After delivery, the backorder row will be greyed out, and no further changes can be made. If you choose to place a backorder request, see Placing a Backorder Request.	Once the order is approved and it is confirmed that you need stock immediately, you must proceed to Placed or Delivered the backorder request.
Action	Perform actions related to the backorder, such as Email or Print.