Adding a job description

Note: Ensure that you have a corporate user rights to add a job description.

1. From the main menu on the left side of the screen, select System Configuration ().
   The System Configuration module opens in a separate tab. By default, the User Console screen appears.

2. Select Service Configuration () > Job Manager. The Job Manager screen appears.

3. Select () > Job Description.
   The Add Job Description dialog box appears.

   

4. Enter the Job Description Name.
5. Select the Job Type from the drop-down list.
6. Select the Job Priority from the drop-down list.
7. Select the Job Category form the drop-down list.
8. Enter the Time to Respond for Guest in days, hours, and minutes.
9. Enter the Time to Respond for Staff in days, hours, and minutes.
10. Select Save & Add to add more job categories or click Save & Exit.
    An Alert Success message appears.