Closing a job

When a job is completed and all tasks associated with the job are resolved, you can close the job.

  1. From the main menu on the left, select Service ()Job console.
    The Job console appears.

  2. Select the job you want to close.
    The Job details pane appears.

  3. Select Close.
    The Close job dialog box appears.

  4. From the Select close reason drop-down list, select the reason that best describes why you are closing the job.

  5. In the Enter Remarks field, enter any additional notes or information that you want to include with the job before closing.

    Tip: To expand the text box, select the pop-out icon (). This will give you more room to enter text.

  6. Select Ok.
    The job status changes to Closed.