Closing a job
When a job is completed and all tasks associated with the job are resolved, you can close the job.
-
From the main menu on the left, select Service (
) > Job console.
The Job console appears. -
Select the job you want to close.
The Job details pane appears. -
Select Close.
The Close job dialog box appears. -
From the Select close reason drop-down list, select the reason that best describes why you are closing the job.
-
In the Enter Remarks field, enter any additional notes or information that you want to include with the job before closing.
Tip: To expand the text box, select the pop-out icon (
). This will give you more room to enter text. -
Select Ok.
The job status changes to Closed.