New job screen

Use the New job screen to register new service requests and schedule recurring jobs.

Fields on the New job screen

Field Description Notes

Select property

Select the property for the job.

This option is available only if you have access to multiple properties.

Requested by guest / Requested by staff

Select an option to report the source of the job.

Required.

Location

Select the location where the job will be performed.

Required.

Guest

Select the name of the guest who requested the job.

Required.

This field is available only if Requested by guest is selected.

Category

Select a category for the job. The category determines which employees can be assigned to the job and filters the Description options.

Required.

Available options are dependent on configuration.

Description

Select the description that best matches the job to be performed.

Available options are dependent on configuration.

Remarks

Enter any relevant information that was not captured by previous fields.

To expand the text box, select the pop-out icon (). This will give you more room to enter text.

 

Add multiple

Select this icon to register multiple jobs at once.

Complete all fields for the current job before selecting Add multiple. Selecting Add multiple will clear all fields to allow you to enter information for the new job.

Urgency

Select the urgency for the job.

For example, a spill or exposed wiring can result in injury and is therefore very urgent. General maintenance tasks, such as replacing HVAC filters, while important, are often less urgent.

 

Assign

Choose whether the job should be assigned automatically by the software or if you want to manually assign an employee to the task.

 

Status

Select whether you want to register the request as an Open job, Closed job, or Parked job.

 

Reported by

Select the individual who reported the service request.

 

Register

Register the job(s) to the Job console.

 

Clear

Clear all fields.

 

Recurrence

Open the Recurrence pattern dialog box where you can configure the job to repeat on a regular schedule.