Shift Requests screen
Use the Shift Requests screen to approve, change, cancel, or deny requests related to employee shifts. The following actions can be performed from the Shift Requests screen:
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Give Away—Give a shift to a different employee.
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Pickup—Remove the shift from the employee's schedule and make it available for others to pick up.
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Urgent Pickup—Remove the shift from the employee's schedule and send an immediate pickup request to one or more specified employees.
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Swap—Trade shifts between two employees.
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Drop—Cancel a shift for an employee.
# | Field | Description | Notes |
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1 |
Controls | ||
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Show requests between |
Enter or select a start date to view requests submitted on or after a certain date. To enter an end date, select the Use end date check box. |
Default: No end date. Sort and filter selections are saved automatically and will be applied the next time you open the screen. |
Multi-Select Requests |
Turn on () to select multiple shifts on the screen. Turning on this switch is necessary when canceling multiple shift requests. For more information, see Canceling multiple shift requests. |
Default: Off |
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Sort by |
Choose the sort order in which cards appear on the screen. Options include:
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Sort and filter selections are saved automatically and will be applied the next time you open the screen. |
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Filter |
Expands a menu where you can select which types of requests appear on the screen. |
Sort and filter selections are saved automatically and will be applied the next time you open the screen. |
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Search |
Enter a name or employee ID number in the search field. The screen automatically updates as you type to display only requests entered by the employee(s) matching your entry. |
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Request cards | Expand the categories in this section to view requests that have been submitted by employees. | |
2 |
Request status categories |
Expand the request status categories to view shift requests that are:
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3 |
Card |
Each section contains cards that show a quick view of the request. Each card contains the following information:
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4 | Details pane | The details pane provides information for the selected card. The color and text in the header change depending the type of shift request you selected. | |
Drop Request | |||
Close |
Closes the details pane. |
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Details |
Displays information related to the shift:
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Read-only. |
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Note from ... |
Comments submitted by the employee when the request was created. |
Read-only. |
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If approved |
Displays how hours and costs are affected if the request is approved. |
Read-only. |
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Deny |
Rejects the request and closes the details pane. |
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Approve |
Begins the process of approving the request. After selecting Approve, you have the option to:
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Approved by: |
Name of the manager who approved or denied the shift request and the time stamp showing when the approval or denial occurred. |
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Swap Request | |||
Close |
Closes the details pane. |
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Details |
Displays information related to both shifts:
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Read-only. |
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Submitted |
Date and time when the request was created. |
Read-only. |
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Accepted on |
Date and time when the request was accepted. |
Read-only. |
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Approved By |
Name of the manager who approved or denied the shift request and the time stamp showing when the approval or denial occurred. |
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Note from ... |
Comments submitted by the employees when the request was created. |
Read-only. |
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If approved |
Displays how hours and costs are affected if the request is approved. |
Read-only. |
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Potential Violations |
Alerts you to any hours or costs violations that will occur if the request is accepted. |
Read-only. |
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Deny |
Rejects the request and closes the details pane. |
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Approve |
Accepts the request for both employees and updates their schedules. |
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Give Away Request | |||
Close |
Closes the details pane. |
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Details tab |
This tab displays information related to the shift:
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Accepted tab |
On this tab, you can:
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Deny Request |
Rejects the request and closes the details pane. |
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Select Recipient |
Assigns the selected employee to the shift. |
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Pick Up Request | |||
Close | Closes the details pane. | ||
Details tab |
This tab displays information related to the shift:
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Read-only. |
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Requests tab |
On this tab, you can:
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Deny All |
Rejects all requests to pick up the shift and closes the details pane. |
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Urgent Pick Up Request | |||
Close |
Closes the details pane. |
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Details tab |
This tab displays information related to the shift:
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Read-only. |
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Recipients tab |
On this tab, you can:
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Cancel Request |
Rejects all requests to pick up the shift and closes the details pane. |
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Employee Selection | Employee selection is also called Open Shift Pick Up or Shift Genius. | ||
Close |
Closes the details pane. |
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Details tab |
Displays the following information related to the request:
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Read-only. |
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Recipients tab |
On this tab, you can:
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Cancel Request |
Rejects all requests to pick up the shift and cancels the request. |
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Grouped Requests | |||
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Close |
Closes the details pane. |
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Details |
Displays the following information related to the request:
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Read-only. |
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Accepted |
Number of employees who submitted or accepted the request out of the total number of employees included in the grouped requests. |
Read-only. |
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Sort |
Sort the employee list by:
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Select All Employees |
Select the check box to select all employees. |
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Select employee |
Select the check box in the employee row to select the employee. |
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Employee details |
Expand the employee row to view:
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Read-only. |
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Assign Selected |
Accepts the request for selected employees and closes the details pane. |
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Deny Selected |
Denies the request for selected employees and closes the details pane. |
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Cancel Request |
Rejects all requests to pick up the shift and cancels the request. |
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