Working with Call Ins

Acknowledge notifications of absences or late arrivals from the Call Ins screen. An employee submits a Call In request when they will be absent or late to a shift.

The following actions can be performed from this screen:

  • Acknowledge the Call In—Notify the employee that their Call In has been received.

  • Drop and Make Shift Open—Remove the shift from the employee's schedule and make the shift available for other employees to pick up.

  • Drop and Create Urgent Pickup Request—Remove the shift from the employee's schedule and send an immediate pickup request to one or more specified employees.

  • Drop and Reassign Shift—Remove the shift from the employee's schedule and give the shift to a different employee.

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