Action pane in Lost & Found

The Action pane appears when you right-click an item and select Action on the Lost & Found screen in the Coordinator's Desk module of Housekeeping. Use this pane to add an action to an existing item.

Lost and Found Action pane

Fields on the Actions pane

Field	Description	Notes
Print	Print all details from the Action pane.
Category	Category of the found item.	Read-only.
Item	Name of the found item.	Read-only.
Quantity	Number of items found.	Read-only.
Reported By	Name of the staff member who reported the item.	Read-only.
Location	Location where the item was found.	Read-only.
Reported On	Date and time when the item was reported.	Read-only.
Status	Status of the reported item.	Read-only.
Image	Photo of the item.	Read-only.
Guest name	Name of the last departed guest. To change the name, select Change and update accordingly.
Action table	The table includes the following information Action Action Date Status Staff Notes	Read-only.
Actions	At the top of the table, select the type of action to apply to the case: Guest Intimation—Add details about guest profile in the PMS. Guest response—Select from options such Refused, To be returned, and so on. Return to guest—Return item and close case. Discard— Discard item and close case. Auction —Auction item and close case. Given to reportee—Similar to auctioning, in which the item is returned to reportee/staff. Add notes—Add notes to the case. Depending on which action you select, enter additional details.