Console screen

Opens a row of filters that you can use to filter the information that you see on the Console screen.

From the resulting drop-down menus, select the desired filter options. (See #11 Filters row for more details.)

The icons and numbers indicate the number of attendants in the following statuses:

• Logged In—Attendants who are logged in to the software.

• Logged Out—Attendants who are logged out of the software.

• On Break—Attendants who are logged in to the software but are currently on break.

• Idle—Attendants who are logged in to the software but are currently idle.

Select an icon to filter the screen by the status.

The icons and numbers indicate the number of users in the following statuses:

• Pending—Cleaning tasks that are in a pending action.

• In Progress (flashing)—Tasks that are currently being worked on.

• Paused—Tasks that have been started and paused before completion.

• Finished—Cleaning tasks that are completed and ready for inspection.

• Inspection in progress (flashing)—Tasks that are being inspected.

• Inspected—Tasks that have been both completed and successfully inspected.

• DND—Tasks that have not been started due to a do not disturb status.

Select an icon to filter the screen by the status.

After you have filtered the screen, use this button to save your filter.

Loads the filter options that you selected.

If you have filtered the screen, select this button to clear the filter and return the screen to an unfiltered view.

Percentage of completed cleaning tasks.

Exports the screen and all applied filters to a CSV file or other Excel formats.

Refreshes the data on the screen.

Search by name or numbers. The screen updates to reflect your entries.

Selecting the Filter () option open this row of additional filters:

• Task status

• Room type

• VIP level

• Res (reservation) status

• FO status

• Task Type

• Section

• More Filters: Queue rooms, No service, Skip inspection, Guest Request, Escalated, Delay, Inspection failed, Do Not Inspect, Set as next, Dynamic Task.

Items that are marked with a high escalation status display an escalation icon.

Room number.

Type of task.

Name of the task sheet.

Icons indicating the task status:

• Pending—Cleaning tasks that are in a pending action.

• In Progress (flashing)—Tasks that are currently being worked on.

• Paused—Tasks that have been started and paused before completion.

• Finished—Cleaning tasks that are completed and ready for inspection.

• Inspection in progress (flashing)—Tasks that are being inspected.

• Inspected—Tasks that have been both completed and successfully inspected.

• DND—Tasks that have not been started due to a do not disturb status.

Indicates whether there is an associated dynamic task.

Section of the facility to which the task is associated.

Front office status of the room associated with the task.

Reservation status of the room associated with the task.

Status of the room of the room associated with the task.

Attendant assigned to the task.

Indicates whether there is a Do Not Inspect status associated with the task.

Type of room associated with the task.

Number of credits for the room that is associated with the task.

Supervisor comments about the task.

Scheduled start time of the task.

Scheduled end time of the task.

Estimated remaining time to complete the task.

Name of the guest staying in the room that is associated with the task.

Maximum number of occupants for the room associated with the task.

A check mark indicates that the room is shared by two or more people.

Displays the PMS group code when a group reservation is received from PMS.

Name of the group associated with the task.

VIP level of the guest staying in the room that is associated with the task.

Actual arrival time of the reservation if informed by the guests. Otherwise, 00:00 will appear.

Scheduled check-in time for the guest staying in the room that is associated with the task.

Scheduled checkout date for the guest staying in the room that is associated with the task.

Estimated checkout time for the guest staying in the room that is associated with the task.

Queue reservation is a feature offered by many PMSs, which allows front offices to mark a reservation as "Queue" to notify housekeeping staff that the guest is waiting or about to arrive so that they clean their room first. This field displays the time when the queue reservation event appeared in the Housekeeping software.

Market codes help hotels segment their bookings into different categories. These categories might include corporate bookings, group bookings, leisure travelers, online travel agents (OTAs), direct bookings, and so on. This field displays the code that is received from the reservation via the PMS interface.

Attention priority.

The central buttons indicate the number of pages. The highlighted button indicates which page you are viewing. Either select a page number button or use the previous and next buttons to navigate through the pages.