Guest Details pane
The Guest Details pane appears when you right-click a row in the In-House Guests screen of Housekeeping's Coordinator's Desk module and select Guest Info.
Fields on the Guest Details pane
| Field | Description | Notes |
|---|---|---|
|
VIP Level |
Guest's VIP level. |
Read-only. |
|
Language |
Guest's preferred language. |
Read-only. |
|
Loyalty Card Number |
Guest's loyalty card number. |
Read-only. |
|
Check-in date |
Date that the guest checked in. |
Read-only. |
|
Checkout date |
Date that the guest checked out. |
Read-only. |
|
PAX |
Number of occupants who are staying with the guest. |
Read-only. |
|
Country/Region Name |
Guest's country or region of residence. |
Read-only. |
| Guest Profile tab | ||
|
Membership details |
Additional details about the guest's membership. |
Read-only. |
|
Membership Type |
Type of membership. |
Read-only. |
|
Job Title |
Guest's job title. |
Read-only. |
|
Company |
Company for whom the guest works. |
Read-only. |
|
Address |
Address of guest's company. |
Read-only. |
|
Mobile |
Guest's mobile/cellular phone number. |
Read-only. |
|
Residence |
Guest's place of residence. |
Read-only. |
|
Fax |
Guest's fax number. |
Read-only. |
|
|
Guest's email address. |
Read-only. |
|
Profile Preferences |
Profile preferences for the guest. |
Read-only. |
|
Profile Notes |
Profile notes for the guest. |
Read-only. |
| Reservation tab | ||
|
Reservation Specials |
Specials or promotions associated with the guest's reservation. |
Read-only. |
|
Traces |
Request or services given by the guest at the time of reservation or during their stay. |
Read-only. |
|
Conf # |
Confirmation number for the reservation. |
Read-only. |
|
Group Name |
Name of the group associated with the reservation, if applicable. |
Read-only. |
|
Sharer Name |
Name of the guest who is sharing the room with the primary guest. |
Read-only. |
|
Room Type |
Type of reserved room. |
Read-only. |
|
Rate Code |
Code associated with the reservation room rate. |
Read-only. |
|
Flight Time |
Time of the guest's flight. |
Read-only. |
|
Flight # |
Flight number of the guest's flight. |
Read-only. |
|
Source |
Source of the booking, such as a hotel website or an online travel agency (OTA). |
Read-only. |
|
Res. Comments |
Comments about the reservation. |
Read-only. |
|
Market code |
Market codes help hotels segment their bookings into different categories. These categories might include corporate bookings, group bookings, leisure travelers, online travel agents (OTAs), direct bookings, and so on. This field displays the code that is received from the reservation via the PMS interface. |
Read-only. |