Survey Designer screen

Use the Survey Designer screen to build a survey by adding sections, question groups, and individual questions. You can include question types such as Net Promoter Score (NPS), rating, and comment questions. Survey Designer allows you to preview the survey layout and apply translations as needed.

The Survey Designer screen displays three separate tabs:

 

Fields on the Designer tab

# Field Description Notes
1

Left Panel

Available question types include:

  • NPS Question ()—Asks users to rate how likely they are to recommend something on a scale (typically 0–10).

  • Rating Question ()—Allows users to give a star rating or scale-based score (for example, 1–5 stars) to an item or service.

  • Comment Question ()—Free-text input where users can enter comments, opinions, or suggestions in their own words.

  • Question Group ()—Group multiple questions together under one label or section heading.

  • Section ()—Add a section to organize the survey into structured parts, each containing add question groups and questions.

Required.

2

Survey Designer section

General survey actions:

  • Survey Title—Enter the name of the survey.

  • Description—Explanation related to the entire survey.

Add section actions:

  • Section name—Enter the section name.

  • Section title—Enter the section title that appears at the top of the section.

  • Section description—Explanation for the section.

Add question group actions:

  • Add Question—Select the type of question from the left panel.

    • Duplicate—Copy the current section or question group with all its contents.

    • Required—Mark the section or question as mandatory to complete before proceeding.

    • Delete—Delete the selected section, question group, or question from the survey.

View and layout controls:

  • Zoom In ()—Select to increase the zoom level for a closer view of the survey layout.

  • Zoom to ()—Fit the entire survey layout to the screen.

  • Zoom out ()—Reduce the zoom level to view more of the layout at once.

  • Collapse All ()—Minimize all sections and question groups of the view.

  • Expand All ()—Expand all sections and question groups to show full content.

  • Lock expand/collapse state ()—Lock the current expand/collapse layout so it doesn’t change when navigating.

Required.

3

Property sheet

Displays the same editable options available in the survey designer screen. You can add or edit the survey title, add sections, add question groups, and add questions directly from either the center panel or the property sheet. Use the property sheet for quick access and efficient configuration.

Available actions include:

  • Logo in the Survey Header ()—Displays a customizable logo at the top of the survey interface.
  • Question Settings ()—Allows configuration of individual question properties.

  • Conditions ()—Enables the application of logic-based rules to the section.

  • Data ()—Facilitates the mapping and management of survey data fields.

  • Validation ()—Define input constraints, such as required fields, acceptable formats, or value ranges,

  • Thank You Page ()—Configures the final page displayed upon survey completion.

 

 

Preview tab

 

Fields on the Preview tab

# Field Description Notes

1

Question title

Enter the question title.

Required.

2

Question description

Enter the question description.

 

3

Maximize/Minimize

Select to expand or collapse the question view.

 

4

Complete

Mark the question or section as complete once you finish editing it. This simulates a submission and helps users understand how the survey will behave once it is submitted by an actual respondent.

Required.

5

Select device type

From the drop-down list, select the required option to preview how the survey appears on different devices (For example, mobile, tablet, and desktop).

 

6

Show invisible elements

Select or hide the required option to display elements that are not currently visible in the survey layout.

 

 

Translations tab

 

Fields on the Translations tab

# Field Description Notes

1

Import from CSV

Upload the translations by selecting a CSV file from your device.

 

2

Export to CSV

Download the translations in CSV format for backup or editing.

 

3


Add Language

Add a new language to the survey to support multilingual responses.

 

4


Show/Hide Panel

Show/Hide the side pane to expand your workspace and focus on the main survey area.

 

5


Delete

Delete the selected language.