Survey
Unifocus Survey products enable hotels to collect structured feedback from both guests and staff, supporting data-driven decisions that improve service quality, engagement, and operational performance.
With Survey Manager, you can create, edit, distribute, and manage surveys across multiple properties and projects. Survey Designer provides tools to build surveys using configurable sections, question groups, and various question types to suit a wide range of feedback scenarios.
Survey tools support a variety of use cases—including post-stay guest satisfaction surveys, post-event evaluations, and internal employee engagement surveys. The feedback gathered helps identify strengths, uncover areas for improvement, and inform decisions across departments such as operations, HR, and guest services.