Adding a user in User Administration

Adding a user on the User Administration screen creates an account for the user. Once a user is added, you can assign the user to a group, configure user-level permissions, activate the user, and invite the user to register.

Note: Passwords are no longer created or managed by Unifocus user administrators. The user creates their own password when they click the link in the invitation email. If the user forgets their password, they can reset it by clicking the Forgot Password link on the Sign In screen.


Newly created users cannot log in until:

To add a user:

  1. In the upper-left corner of the screen, select Access your applications ( main menu icon ).
    The menu expands.

  2. Select Administration > User Administration.
    The User Administration screen appears.

  1. In the left menu pane, select Manage Users icon ). This is the default view for the screen.

  2. Select Add User ().
    The Add User dialog box appears.

  3. (Required) Enter a Login ID for the user.

  4. (Required) Enter an Email address to associate with the user.

  5. Enter a Mobile Phone number to associate with the user.

  6. Enter the user's Last Name.

  7. Enter the user's First Name.

  8. Enter the user's Middle Name.

  9. Select the user's preferred Language
    When the user logs in, the application displays in the selected language if translations are available.

  10. (Required) Select the user's Client Level.

  11. To permit the user to modify and assign permissions to other users, enable Can administer users (ON).

  12. To configure the client levels at which the user can modify and assign permissions to other users, 

    1. Select Edit client level access.
      The Edit user administration permissions dialog box appears.

      • To add client level access,

        1. Select Add client level.
          The Add user administration permission dialog box appears.

        2. From the drop-down list in the Add user administration permission dialog box, select a database or property to add to the list.

        3. Select Add.
          The selected client level is added to the list.

      • To remove client level access,

        • Select Remove (icon) in the Remove access column.
          The client level access is removed.

    2. Select OK to save your changes.
      The Edit user administration permissions dialog box closes, and you are returned to the Add User dialog box.

  13. Select OK.
    The dialog box closes, and the user account is created.