Adding Glitch Action Reasons
Note: Ensure that you have a corporate user rights to edit Glitch action reasons.
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From the main menu on the left side of the screen, select System Configuration (
). The User Console screen appears.
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Select Glitch Configuration (
)>, Glitch Action Reasons. The Glitch Action Reasons screen appears.
For more information, see Glitch Action Reasons screen. -
On the left, enter the Action Reason Description.
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Select the Action Reason Type as Reopen or Close.
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Select Add Reason.
An Alert Success message appears.