Editing glitch action reasons

Note: Ensure that you have a corporate user rights to edit Glitch action reasons.

  1. From the main menu on the left side of the screen, select System Configuration (). The User Console screen appears.

  2. Select Glitch Configuration ()>, Glitch Action Reasons. The Glitch Action Reasons screen appears.
    For more information, see Glitch Action Reasons screen.

  3. Select the tabs for the item you want to edit: Close Reason(s) or Reopen Reason(s).

  4. On the right, hover over the Actions column for the Reasons Description and select Edit ().
    The Reason Description field becomes editable.

  5. Edit (). The Reason Description text box appears in editable mode.

  6. Click Confirm.
    An Alert Success message appears.

  7. Click OK to close the message dialog box.