Editing glitch action reasons
Note: Ensure that you have a corporate user rights to edit Glitch action reasons.
-
From the main menu on the left side of the screen, select System Configuration (
). The User Console screen appears.
-
Select Glitch Configuration (
)>, Glitch Action Reasons. The Glitch Action Reasons screen appears.
For more information, see Glitch Action Reasons screen. -
Select the tabs for the item you want to edit: Close Reason(s) or Reopen Reason(s).
-
On the right, hover over the Actions column for the Reasons Description and select Edit (
).
The Reason Description field becomes editable. -
Edit (
). The Reason Description text box appears in editable mode.
-
Click Confirm.
An Alert Success message appears. -
Click OK to close the message dialog box.