Submitting work order for approval

Submit a work order to allow approvers to review and approve it before work begins, ensuring that all proposed actions are properly evaluated and authorized.

  1. In the upper-left corner of the screen, select Access your applications(). The menu expands.
  2. Select (). The Choose a Module/Database dialogue box opens.
  3. Select Ops. The service Job console opens.
  4. From the main menu on the left side of the screen, select Maintenance (). The Work Order Console appears.
  5. From the main menu on the left side of the screen, select Work Orders>Work Order Console. For more information, see Work Order Console.
  6. If necessary, use the search and filter options to find the work order.
    For more information, see Sorting and filtering work orders.
  7. From the status filters, select Pending Approval () work orders.
  8. Select the row of the work order for which to approve a request.
    The work order details pane opens.
  9. Select the Approval tab on the work order details pane. The Approval Details section opens.
  10. Note: Click the section heading to expand the Approval Details.

  11. Expand the Approval Details section.
  12. Select Approve. The Please confirm Approval of Work Order screen appears.
  13. Enter the Remarks to approve the work order.
  14. Click Save.
    An Alert Success message appears.