Job console

The Job console provides detailed information about registered jobs. Use the console to track and manage jobs at your property, including jobs with work orders or escalations. The console automatically updates any time an action is performed on a job.

The default view displays all open jobs, unassigned jobs, parked job, jobs for which the assigned employee is not logged in, and jobs closed in the last 7 days. You can configure the console to suit your individual preferences to optimize usage. For more information, see Sorting and filtering the Job console.

Fields on the Job console

Field	Description	Notes
Sort and filter options
Select properties	Opens the Select properties dialog box where you can select the checkboxes for properties that you want to view on the console.	This option is available only if you have access to multiple properties.
My view	Select the drop-down menu to save a new view or to load a previously saved view. For more information about views, see Sorting and filtering the Job console.
Status filters	Filter the screen by status: All—All jobs. OPN—Open jobs. UNS—Unassigned jobs. PRK—Parked jobs. SNL—Staff not logged in. CLS—Closed jobs.
Search	Enter information in the search bar to locate jobs that match your search criteria.
Group by	Group records into expandable rows. You can group jobs by: Location. Section. Assigned to. Department. Categories. Descriptions. Property.	Default: No grouping. If a grouping is selected, you can select Clear Grouping () to remove groupings.
Filter	Opens the Filter dialog box. For more information of the types of filters available, see Filters dialog box on the Job console.
Legend	Describes the icons used on the Job console. For more information, see Legend on the Job console.
Refresh	Reloads the console to display the most up-to-date information.
Sort by	Select an option to change the order in which jobs appear on the console. Options include: Attachment—Jobs with attachments appear at the top of the list. Escalated—Escalated jobs appear at the top of the list. Job no. asc—Jobs appear in order from lowest to highest job number. Job no. desc—Jobs appear in order from highest to lowest job number. Logged date/time—Jobs with the most recent registration date appear at the top of the list. Priority—Jobs with the highest degree of urgency appear at the top of the list. Remarks—Jobs with remarks appear at the top of the list. Updated date/time—Jobs with the most recent updates appear at the top of the list.
Page selector	Use the first/last () and back/forward () arrows to view jobs on other pages of the console.
Total records	Total number of jobs that match your selected filters.
Information in the job row
Escalation level	Number of times the job has been escalated, if applicable.
Status	Indicates the status of the job. For more information, see Status legend.
Location	Name or number of the room where the job is to be performed.
Attachment	If one or more files are attached to the job, a paperclip icon appears.
Description	Short description of the job.
Assigned staff	Name of the employee assigned to the job.
Assignment status	Indicates the status of the message that was sent to the employee. For more information, see Legend on the Job console.
Job number	Tracking number for the job.
Requested by	Indicates where the job was requested by staff (S) or a guest (G).
Time left / Escalation time	Amount of time left to complete the job.
Department	Department assigned to the job.
Property	Property where the job is to be performed.
Remarks	Remarks attached to the job, if applicable.
Work order	Indicates whether a work order was created for the job.
Register new job controls
Expand / collapse controls	Expand or collapse the Register new job controls.
Property	Use the drop-down to select the property for the job.
Location	Use the drop-down list to select the location where the job will be performed.
Description	Use the drop-down list to select the description that best matches the job to be performed.
Remarks	In the text field, enter any relevant information that was not captured by previous fields. To expand the text box, select the pop-out icon (). This will give you more room to type.
Expand	Open the New job screen in a new pane within the Job console.
Register	Register the job to the Job console.
Clear	Clear all fields.