Configuring excuses for a Schedule Change Validation rule

You can create custom excusable or non-excusable reasons for Schedule Change Validation work rules. The work rule configuration screen features a Configure Excuses button that opens a dialog box where you can enter the reason, specify whether the excuse reason in excusable, and determine whether the excuse reason requires notes.

  1. In the upper-left corner of the screen, select Access your applications ( main menu icon ).
    The menu expands.

  2. Select Setup > Work Rules.
    The Work Rules screen appears.

  1. From the Type drop-down list in the Rule Sets pane, select Schedule Change Validation.
    The details pane updates with the selected work rule type information.

  2. If necessary, from the list in the Rule Sets pane, select the work rule set that you want to edit.
    The rule set ( icon ) appears as the first tab in the tab row at the top of the details pane. Make sure the rule set ( icon ) is selected.

  3. At the top of the details pane, select Configure Excuses.
    Configure Excuses button
    The Configure Excuses dialog box appears.
    Configure Excuses dialog box

  4. Select Add Row.
    A new table row appears.

  5. Select the Name field in the row and enter a name for the change reason. You can enter up to 30 characters.

  6. If the excuse reason is excusable, select Excusable.

    Note: If the check box is not selected, the reason is considered non-excusable.

  7. If the excuse reason requires a note, select Requires Note.

  8. To delete an excuse, select Delete () for the row.

  9. To add another excuse, repeat steps 6 through 9.