Adding an action to a lost & found item

Once a case for a lost & found has been reported, you can set an action for the item.

To add an action to an existing lost & found item:

1. From the main menu, select the Housekeeping ( ) option.
   The Housekeeping Dashboard screen appears.

2. From the menu pane on the left side of the screen, select Coordinator's Desk > Lost & Found.
   The Lost & Found screen appears.

3. If necessary, use the Status filter, date selector, or Search field to find the lost & found item to which you want to add an action.

4. In the table, right-click the row of the item and select Action.
   The Action pane appears.
   For more information, see Action pane in Lost & Found.

5. From below the table, select one of the action types. Action types include:

   • Guest Intimation—Add details about guest profile in the PMS.

   • Guest response—Select from options such Refused, To be returned, and so on.

   • Return to guest—Return item and close case.

   • Discard— Discard item and close case.

   • Auction —Auction item and close case.

   • Given to reportee—Similar to auctioning, in which the item is returned to reportee/staff.

   • Add notes—Add notes to the case.

   The result dialog box depends on which action you selected.

6. Complete the information in the resulting dialog box.

7. To print the action, select Print and complete the printing steps.