Sending a guest notification

On the Today's Arrival(s) screen of Housekeeping's Coordinator's Desk module, you can send a notification to a guest.

From the main menu, select the Housekeeping ( ) option.
The Housekeeping Dashboard screen appears.
From the menu pane on the left side of the screen, select Coordinator's Desk> Today's Arrival(s).
The Today's Arrival(s) screen appears.

If necessary, use the Search field or sort the table by column headers to find the guest.
Right-click the row for the guest and select Send Guest Notification.
The Send Guest Notification pane opens.
From the Event options, select whether you would like notifications to be sent for Clean and/or Inspected statuses.
From the Alert drop-down lists, select the alert types associated with the event(s).
In the Message text boxes, enter the messages that the guest will receive.
In contact information section, enter a Phone Number and/or Email for the recipient.
Next to the contact information that you just entered, select Update.
If necessary, select +Add to add another row for contact information and repeat steps 8 and 9.
Select the checkboxes for the contact information you want to activate and set the Activate switch to Yes.
Select Save.