Employee Productivity screen

On the Employee Productivity screen, you can view productivity goals and report the actual units serviced each day by employees in jobs that track employee-level productivity. You can also override productivity goals for employees on specific days. This information is used to calculate labor productivity at the employee level on the Employee Productivity Report.

For example, the Employee Productivity screen is used by housekeeping managers in hospitality operations. Housekeeping managers enter and track the number of either rooms that were cleaned or stay-overs and departures that were cleaned by each room attendant who worked a shift.

Note: Employee Productivity requires job-level configuration in the Labor Structure screen. You must specify that a job is used for Employee Productivity. This configuration also determines the columns that appear on the screen and what tasks users can or cannot perform on the screen for a particular job. Goals are also configured in the Labor Structure. You can configure goals so that they are can be either uneditable or overridable. Goals that cannot be overridden do not appear on the screen.

Tip: The Employee Productivity screen is an ideal replacement for Excel workbooks.

Best Practice: Enter data at the end of each workday to ensure accurate information.

annotated image of the Employee Productivity screen

* Personally identifiable information has been obscured or altered in the above image.

The column headings depend on the configured KBIs. For each day, there will never be more than three columns, and in cases where only one KBI is tracked, you will see only two columns. For example, if you are using dual KBIs of departures and stayovers—which is a common configuration—there will be three columns: Goal Departures, Actual Departures, and Actual Stayovers.

Fields on the Employee Productivity screen

# Field Description Notes

Controls  

1

Help

Expands and collapses descriptive text about the Employee Productivity screen.


2

Job

Select the job. The screen displays all employees with productive worked hours in the selected job, for the selected week.

The drop-down list includes only jobs that track employee-level productivity.


3

Week

The workweek for which data is displayed.

To change the display week, select the field and select a week from the drop-down menu, or use the arrow buttons.

  • Page backward ( )—Select to move back to the previous week.

  • Page forward ( )—Select to move forward to the next week.

Default: Current calendar week.

4

Tabs

Filter options include:

  • All—Selecting this tab displays all employees in jobs that track employee-level productivity.

  • Incomplete—Selecting this tab displays all employees (in jobs that track employee-level productivity) with incomplete schedules.

  • Errors—Selecting this tab displays all employees (in jobs that track employee-level productivity) with errors.

Default: The Employee Productivity screen opens with the All tab selected.


Table

5

Day of the Week

Day of the week—Day and date.

Read-only.

6

Employee Name

Name of the employee.

Each employee has a job that tracks employee-level productivity.

Read-only.

7

Goal

Numerical value of goal units to be serviced.

Goal values represent units per shift. For example, if the you are tracking rooms serviced for departures at a hotel, the cell might be populated with 16, indicating that 16 departure rooms is the goal for a full shift.

The column heading depends on the KBI configured in the Labor Structure. Example: Goal Departures.

Goals are automatically populated based on the configured KBIs.

This field is only available for editing if goals are configured to allow overrides.

8

Actual

Numerical value of the actual units serviced.

Actual values represent units serviced for the day. For example, if the you are tracking rooms serviced for departures, you enter the value of the actual number of departure rooms that the room attendant cleaned.

The following color codes indicate the statuses:

blank cell—A white, blank cell indicates an incomplete entry for the current day, that is, the employee has worked hours today, but there are no reported units. 

incomplete cell— A yellow cell indicates an incomplete entry for a past day, that is, the employee has worked hours on a past day, but there were no reported units. For example, if an Actual Rooms cell for a past day is yellow, it indicates that the employee worked that day, but their actual units serviced have not yet been recorded.

not worked cell— A white cell with the text Not Worked indicates that the employee does not have productive worked hours for the day.

error— A red cell indicates an error, that is, units were reported for the employee, but there are no worked hours for the day. For example, if an Actual Rooms cell (for a past date) is red with an entry of 6, it indicates that the employee had worked hours on the date and a user had entered 6 to indicate that the employee cleaned 6 rooms. However, since that date, the worked hours for that employee have been deleted from the system. The red cell indicates that units were reported for an employee, but they no longer have any worked hours for the day. 

See Working with the Employee Productivity screen for information on entering data, overriding goals, and correcting errors.

The column heading depends on the KBI configured in the Labor Structure. Examples: Actual Departures, Actual Stay-overs.