Backorder Management

Backorder management is the process of managing and tracking orders for items that are out of stock or do not have enough quantity to fulfill customers orders. Backorder can be created when the stock of an item is insufficient to fulfill the required quantity at the time of the order. For example, if you have an item A in your inventory, and a customer places an order for 100 units, but your stock level is only 50 units, a backorder should be created for the missing 50 units.

This section covers the following topics:

• Accessing the Backorder Management screen

• Backorder Management screen

• Adding a backorder

• Add Backorder dialog box

• Rejecting a Backorder Request

• Placing a Backorder Request