Viewing information for guests

You can view information for a guest from various screens in the Coordinator's Desk module of Housekeeping.

To view information for a guest in the In-House Guests screen:

  1. From the main menu, select the Housekeeping ( ) option.
    The Housekeeping Dashboard screen appears.

  2. From the menu pane on the left side of the screen, select Coordinator's Desk > In-House Guests.
    The In-House Guests screen appears.

  1. If necessary, use the Search field to search by name, locations, times, and so on.

  2. To view details, right-click a row and select Guest Info.
    The Guest Details pane appears.
    For more information, see Guest Details pane.

  3. When you are finished reviewing the details, select the X button to close the pane.

To view information for a guest in the Today's Arrivals screen:

  1. From the main menu, select the Housekeeping ( ) option.
    The Housekeeping Dashboard screen appears.

  2. From the menu pane on the left side of the screen, select Coordinator's Desk> Today's Arrival(s).
    The Today's Arrival(s) screen appears.

  1. If necessary, use the Search field to search by name, locations, times, and so on.

  2. To view details, right-click a row and select Guest Info.
    The Guest Details pane appears.
    For more information, see Guest Details pane.

  3. When you are finished reviewing the details, select the X button to close the pane.

To view information for a guest in the Console screen;:

  1. From the main menu, select the Housekeeping ( ) option.
    The Housekeeping Dashboard screen appears.

  2. From the menu pane on the left side of the screen, select Coordinator's Desk > Console.
    The Console screen appears.

  1. Find the row of the room for which to view guest details. If necessary, use the screen filters or Search field. For more information, see Customizing and filtering the Console screen.

  2. Right-click the row and select Guest Info.

    The Guest Details pane appears.
    For more information, see Guest Details pane.

  3. When you are finished reviewing the details, select the X button to close the pane.

  4. When you are finished viewing details, select X to close the pane.