System requirements for Unifocus products

This page contains system requirements for Unifocus software and hardware products.  

Last updated: December 20, 2024

Contents

Technical requirements for the Workforce Management software

Windows technical specifications and hardware requirements

Software requirements (client)

  • Windows 10 or newer.

  • Supported browsers:

    • Chrome (latest version).

    • Edge (latest Chromium-based version).

Hardware requirements (client)

  • 4 GB or more recommended.

  • Monitor with a minimum resolution of 1024 x 768.

Unifocus client network requirements

Unifocus has simplified the network requirements for our software services. All applications connect to the Unifocus network via standard HTTPS:

  • Access to Unifocus Application Server URLs: *.unifocus.com

  • TCP Port: 443

MAC OS X technical specifications and hardware requirements

Software requirements (client)

  • OS X Yosemite, Version 10.10.1 or later. 

  • Supported browsers:

    • Safari (latest version)

    • Chrome (latest version)

    • Edge (latest Chromium-based version)

Hardware requirements (client)

  • Processor:  1.2 GHz or better.

  • Memory:  4+ GB of RAM recommended.

  • Display:  Monitor with resolution of 1024 x 768, though this will depend upon your computer.

Unifocus client network requirements

Unifocus has simplified the network requirements for our software services. All applications connect to the Unifocus network via standard HTTPS:

  • Access to Unifocus Application Server URLs: *.unifocus.com

  • TCP Port: 443

More information

How to test connectivity and ensure that Java is running correctly:

How to tell which version of Java you are on:

  1. At the upper-left corner of your screen, select the Apple icon.

  2. From the drop-down list, select System Preferences.

  3. While in System Preferences, navigate to the Java icon.
    It will take about 10 seconds for the Java Control Panel to open.  

  4. Select About.
    A small window appears. It displays your version of Java.

How to check which version of Mac OS X you are running and how to check for Mac updates:

  1. At the upper-left corner of your screen, select the Apple icon.

  2. From the drop-down list, select About this Mac.
    The operating system is the version that appears.

  3. In that same window, click Software Update and you will be prompted to download/install updates if necessary.

How to tell which version of Safari you are on:

  • With Safari open, navigate to Safari > About Safari.
    A small window appears. It displays your Safari version.

Technical requirements for the Workforce Management Mobile App

Mobile operating system requirements

  • iOS minimum is 8.0

  • Android minimum is 4.4 (KitKat)

Browsers

Supported browsers include:

  • Google Chrome: Version 26 or higher.

  • Safari version 5.1.7 or higher.

  • Internet Explorer: Version 11

  • Edge

 

Specifications for Operations user devices

Ensure optimal performance of Unifocus software by reviewing the device specifications outlined below. This page provides the necessary system requirements for desktops, laptops, and mobile devices to help you achieve the best user experience.

Last updated: June 7, 2024.

 

Desktop/laptop specifications

Operating System

Windows 10 and above.

Processor

Intel Core i3 and above.

AMD

  • EPYC 7252 and above.

  • Ryzen 3100 and above.

RAM

4 GB and above.

Browser

Google Chrome (latest version).

Mozilla Firefox (latest version).

Microsoft Edge (latest version).

Safari (latest version).

Recommended browser: Google Chrome.

 

Operations Mobile app specifications

Unifocus iOS and Android applications are developed to be compatible with devices that meet the following specifications:

 

Apple iOS

Operating System *

iOS 14 and above.

Preferred iOS Devices

iPhone 11 and above.

 

Google Android

Operating System *

11.0 and above (Preferably stock Android).

Processor

1.4 GHz and above.

RAM

3 GB and above.

Preferred Brands

Motorola, Samsung, One Plus, and Google phones.

Unsupported Devices

Huawei.

 

Additional information

  • We support the current and the last three versions of both iOS and Android operating systems. Our apps are optimized exclusively for mobile devices, not tablets.

  • Operating systems are typically released annually. When selecting devices, consider the longevity of compatibility with these systems. Devices with lower specifications are more likely to be incompatible with new releases.

  • Devices that cannot be upgraded beyond the minimum required operating system should be budgeted for replacement within one year.

  • Before placing a bulk order, ensure that a device meeting the above specifications is procured and tested.

  • When implementing Mobile Device Management (MDM) on devices, apply the MDM to a test device first to confirm compatibility with applications, features, and notifications.

Time Clocks

Time Clock network requirements

Time Clock network and port requirements

Unifocus has simplified the network requirements for all our software services. All applications connect to the Unifocus network via standard HTTPS. Below are the ports that must be opened to the Unifocus network:

  • Access to Unifocus Time Clock Server IPs.

  • TCP Ports: 443 (Required).

If there are any firewalls or proxy servers on the client network, they must be configured to allow the Time Clocks to download applications / java files from the Unifocus network, as there will be occasional software updates that the Time Clock will need to download.

Important: Splash or landing pages must be disabled for the Time Clocks to connect.

Time Clocks must keep their time synchronized with a time server. Unifocus typically configures the Time Clocks to synchronize with our internal servers via HTTPS: Port 443, as noted above.

Unifocus Time Clocks can be configured to use dynamic (DHCP) IP addresses (preferred) or static IP addresses. The client’s local IT or network provider must determine which of the above protocols will be needed. If static IP addresses are to be used, Unifocus will require all the information below, unless otherwise noted:

  • IP Address

  • Sub Net Mask

  • Default Gateway

  • DNS 1

  • DNS 2

  • DNS 3 (Optional)

Note: Unifocus will provide the Time Clock’s MAC address to the local IT or network provider to whitelist the device if needed.

Technical specifications for Unifocus wireless Time Clocks

Unifocus also offers a wireless (Wi-Fi) version of our Touch Screen Time Clock, the requirements are the same as the regular wired version of the Time Clock as noted in the previous section.

Important: Splash or landing pages must be disabled for the wireless Time Clocks to connect.

Below are some specific specs as they apply to the Wi-Fi clocks.

Time Clock hardware specification documents

This table contains technical specifications for Time Clock hardware.

Title Description Notes

Touch Dynamic Horizon Series specifications

This datasheet provides the technical specifications for the physical Time Clocks.

Unifocus Biometric Reader Datasheet

This datasheet provides the technical specifications for the biometric reader (finger scan unit) on physical Time Clocks.

 

For more information, see the following: