Daily Digest email for RMS 10

complete email

The Daily Digest is a daily email notification that provides an at-a-glance view of critical Labor and Time & Attendance data throughout your organization. The Daily Digest consolidates information from various RMS screens so that you have all the information needed to start your day delivered right to your inbox. If there are no issues that concern you, no further actions are required in RMS. If you notice an issue that requires your attention, selecting the links in each section of the email takes you to the relevant screen in the software. If you are using a desktop computer, RMS will launch, and the relevant screen opens. If you are using a mobile device and have a Unifocus Mobile App license, a mobile version of the relevant screen opens.

Go to the Labor Dashboard for more detailed information about the metrics presented in the Daily Digest email.

The Daily Digest email includes the following sections:

How to use this help page: For each section, you'll find a corresponding graphic and table that describe the metrics. The Data sources column lists the RMS screens that provide detailed information.

Note: This document provides an overview of a sample Daily Digest email. The sample email shown above contains all possible sections and metrics that can appear in the Daily Digest. Depending on your configurations and template, your email message might contain fewer sections, or data might appear in a different order than in the email shown above. Contact your Unifocus Client Success Manager (CSM) for more information on configurations and available templates.

Header

annotated header image

The top part of the email displays three key pieces of information:

  1. The recipient's name.

  2. The recipient's organization/company.

  3. The labor structure levels to which the recipient has access.

This information is based on security permissions that are established in the User Administration screen.

Today

The Today section includes a combination of forecast, adjusted, and actual values that offers a snapshot of the day's covers and KBIs. This section displays only data to which users have access. 

annotated Today image

# Metric Description Data sources
(Where you can find the data in RMS)

1

Total F&B Covers

Forecast total of covers from the Food & Beverage (F&B) division.

Note: Total F&B Covers appears in the Daily Digest email only if you have access to viewing this data in RMS.

2

Banquet Covers

Forecast number of banquet covers.

3

Occupied Rooms

Forecast number of occupied rooms.

4

Revenue center

Data from the revenue center with the most covers.

5

Occupancy Rates

Data from the actual rates, manager-adjusted forecast, and system forecast.

Average Forecast Accuracy is based on the past two weeks. 

Note: Depending on availability, the data is displayed in the following order: 1) actual rates, 2) manager-adjusted forecast, and 3) system forecast.

Labor Metrics

This section displays weekly metrics for hours variances. 

annotated Labor Metrics section

# Metric Description Data sources
(Where you can find the data in RMS)

1

Variance percentage

Variance between:

  • Scheduled vs Projected—Variance between scheduled hours and projected hours. The final variance tells you how much the user is scheduling over the system-generated hours.

    Formula

    Scheduled vs. Projected = (Scheduled − Projected Hours) ÷ Projected Hours

  • Actual vs Standard—Variance between actual hours and standard hours. The final variance tells you how much the user is actualizing over what the set standard recommends.

    Formula

    Actual Vs Standard = (Actual Hours – Standard Hours) ÷ Standard Hours

Values in red are outside the configured threshold. Values in green are within the configured threshold.

For Scheduled vs Projected:

For Actual vs Standard:

2

 

Quality and Cost

  • Quality (Q)—Indicates service quality concerns. The scheduling manager has scheduled too few hours, and the variance is outside of a configured threshold for under-scheduling. 

  • Cost (C)—Indicates labor cost concerns. The scheduling manager has scheduled too many hours above the projected hours and outside of a configured threshold for over-scheduling. 

Critical Employee Information

The data displayed in the Critical Employee Information comes from Review Pay Period, Employee Requests, Employee Schedules, and Attendance Points and Events screens. This section displays only data to which users have access. 

annotated image of Critical Employee Information

The icon of the exclamation point in the orange triangle ( icon ) indicates that there are issues or concerns with the value. The green ribbon icon ( icon ) indicates optimal performance.

# Metric Description Data sources

(Where you can find the data in RMS)

1

Attendance Points

Total number of points associated with employees' adherence to or violation of attendance policies. This total is for the current pay period.

2

Shift Requests

Total number of pending employee shift requests.

3

Punches with Errors

Total number of punches with unresolved errors.

4

Time Off Requests

Total number of pending employee time off requests.

5

Overtime Hours

Sum of actual overtime hours based on the current, active pay period.

6

Unfilled Shifts Tomorrow

Total number of unfilled (or open) shifts tomorrow.

  • Labor > Employee Schedules. The number of open shifts appears at the top of the scheduling section.  

Get more information

Get more information section

Select Visit your Labor Dashboard (  Visit your Labor Dashboard icon ) to open the Labor Dashboard in RMS.