Unifocus Release Notes

This page includes release notes for Unifocus software products released in 2025. All releases are organized by date. For release notes published throughout 2024, see Unifocus Release Notes - 2024.

Customer Education
Unifocus offers additional education and user assistance resources for our customers. For more information, see Customer Education.

System Maintenance
The Unifocus IT team performs system maintenance from 18:00 (6:00 PM) to 20:00 (8:00 PM) Central on the second and third Saturday of each month. During this window, some of our applications and services might be slow or unavailable. For more information, see https://status.unifocus.com.

Updated colors and fonts in software screens
Unifocus is currently updating software screens with new colors and fonts to better reflect our brand identity. These improved screens will be released incrementally over the next few months.

Release summaries

The following table includes summaries of each release. For complete release notes, select the date in the Release date column.

Release date Overview

June 4, 2025

Products and categories: Administration, Configuration, Labor, Time & Attendance.

Release summary:

  • Meal Punch work rule now applies to worked job

  • Optimized initial load of the Attendance screen

  • Improved support for punch corrections across open pay periods

  • Resolved issue affecting cost information access

  • Resolved issue with editing home jobs

  • Resolved issue with Daily Summary in Employee Schedules

June 2, 2025 to June 5, 2025

Products and categories: Service, System Configuration.

Release summary:

  • Improvement in System Configuration for Service

May 21, 2025

Products and categories: Administration, Configuration, Labor.

Release summary:

  • Warning message for Time Clocks without permissions

  • Updated behavior for Shift Difference OT work rule with custom earnings

  • Alphabetical sorting in Setup screens

  • Published status on scheduled shifts

  • Resolved issue with terminated managers in Employee Maintenance

May 7, 2025

Workforce Management

Products and categories: Configuration, Labor, Mobile App.

Release summary:

  • New parameter in the Shift Difference OT work rule

  • Gender filter in the Employee Sets screen

  • Configurable time off types in the Mobile App

  • Improved overtime calculations in Hours Distribution work rules

  • First Come First Serve now available for bulk open shifts

  • Ability to cancel approved future time off requests in the Mobile App

 

Operations

Products and categories: Glitch, Analytics.

Release summary:

  • Benchmarking in Glitch Analytics

April 30, 2025

Products and categories: Housekeeping, Maintenance.

Release summary:

  • Inspection Efficiency report

  • Delete icon for the uploaded image in the New Asset Screen

  • Customize Columns icon in the Work Order Console

  • Previous date restrictions for PM work orders

  • Clone option in the Asset details pane

  • Save and load customized views to the Work Order Console

April 23, 2025

Products and categories: Administration, Configuration, Labor.

Release summary:

  • Pay Group field in Employee Maintenance

  • Automatic pay group updates with home job change

  • Custom Pay Group field in Employee Maintenance

  • New parameter in the Holiday Differential work rule

  • Enhanced shift management with automatic request cancellation

  • Security update for generating projected and standard hours

April 17, 2025

Products and categories: Survey Solutions, Reports.

Release summary:

  • Guest Summary report

April 10, 2025

Products and categories: System Configuration, Service.

Release summary:

  • Data Refresh icon added to User Console

  • Increased Email character limit for Inspection Checklist Recipients

April 9, 2025

Products and categories: Administration, Configuration, Labor, Mobile App.

Release summary:

  • Warning for time off requests exceeding 30 days

  • Denied pickup requests displayed on the Mobile App

  • Resolved issue with the Calendar Year Carry Over work rule

  • Resolved zero earning issue in time cards

March 28, 2025

Products and categories: Analytics, Service.

Release summary:

  • Benchmarking in Service Analytics

March 26, 2025

Products and categories: Configuration, Labor, Mobile App, Time & Attendance.

Release summary:

  • Removal of Timeline Scheduling feature

  • Enhanced configurability and redesign of the Peer Schedules screen in the Mobile App

  • Warning for time off requests exceeding 30 days

  • Clarity improvements to audit information for punch corrections

  • Resolved issue with the Calendar Year Carry Over work rule

  • Enhanced Mobile App performance for employee shift requests

March 13, 2025

Products and categories: Configuration, Labor, Mobile App, Time & Attendance.

Release summary:

  • Late break messages in Post Punch work rules

  • Denied employee icons in Shift Requests

  • Denied pickup requests displayed on the Mobile App

  • Resolved issue that displayed incorrect properties in the Labor Dashboard

  • Resolved issue with confirmation for time off requests in the Mobile App

  • Resolved issue with swapping shifts

  • Resolved issue with tip pools

March 11, 2025

Products and categories: Administration.

Release summary:

  • Events permission in the User Administration screen

  • Resolved error when loading At a Glance screen of Labor Dashboard

February 28, 2025

Products and categories: Maintenance, Glitch, Service.

Release summary:

  • Improvements in System Configuration for Maintenance

  • Email field and notification enhancements for PM work orders

  • Multilingual support in Message Format screen

February 26, 2025

Products and categories: Administration, Labor, Time & Attendance.

Release summary:

  • Filtering rejected punches in Review Pay Period

  • Resolved issue with split shifts and open shift employee selection

February 13, 2025

Products and categories: Analytics, Labor.

Release summary:

  • Metrics and Trends buttons work in Labor Dashboard

February 12, 2025

Products and categories: Administration, Configuration, Labor, Mobile App, Time & Attendance.

Release summary:

  • Editing a KBI associated with previously entered mappings

  • Enhanced visibility for urgent pickup requests in Employee Requests

  • Redesigned Weekly Availability screen in the Unifocus Mobile App

  • Event information in the My Schedules screen on the Mobile App

  • Updated default validation for time card earnings against accruals

  • Resolved issue with employee statuses

January 29, 2025

Products and categories: Administration, Configuration, Mobile App, Labor.

Release summary:

  • Email addresses are required for employee promotion

  • New configuration options in the Preferences screen

  • New parameter in the Shift Difference OT work rule

  • Notification for first-come-first-serve pickup request

  • Resolved issue with managers approving their own time off requests

January 27, 2025

Products and categories: Glitch, Maintenance, Service.

Release summary:

  • Simultaneously mapping all glitch descriptions

  • Section option in the Work Order Console

  • Creating schedules for balanced preventative maintenance work orders

  • Printing a work order with additional details

  • User interface improvements to the Work Order Console

  • Improvements in System Configuration for Maintenance

  • Improvement to filtering My Work Orders in the Work Order Console

  • Edit option in the work order details pane

  • Simultaneously mapping all job descriptions

  • Guest Directory icon added to Guest Module

  • Enhancement to room status icons in the Guests module

January 15, 2025

Products and categories: Mobile App

Release summary:

  • Redesigned screens in the Unifocus Mobile App


Coming soon

See Coming soon for miscellaneous prerelease notes for upcoming releases.


Releases

June 4, 2025

Note: The release notes in the following table describe improvements and fixed issues that are scheduled for release on June 4, 2025. The content of this release is subject to potential changes before that date.

Product/
Category
Type Description
Configuration Improvement

Meal Punch work rule now applies to worked job

The Meal Punch work rule has been updated to ensure that any associated earnings are now applied to the job the employee actually worked, rather than defaulting to the employee’s home job. This is especially important for cross-property employees, as the rule will now reference and apply the correct job and property context during break tracking. This improvement enhances payroll accuracy and better reflects real-world scheduling scenarios.

Time & Attendance Improvement

Optimized initial load of the Attendance screen

To improve performance and usability, the Attendance screen now loads with no jobs selected by default when accessed for the first time by a user without saved preferences. This change helps prevent delays at properties with large labor structures and ensures users can apply filters more intentionally for faster, more efficient access to relevant data.

Time & Attendance Improvement

Improved support for punch corrections across open pay periods

In previous releases, the punch corrections feature in the Time Clock was limited to the single open pay period configured in the property settings. As a result, employees were sometimes unable to submit corrections for valid missed punches in the current open pay period. With this update, the software now considers all open pay periods for a property, allowing employees to submit punch corrections for any eligible date within those periods. This ensures more accurate and flexible correction workflows for both employees and managers.

Administration Fixed Issue

Resolved issue affecting cost information access

In some instances of previous releases of Employee Maintenance, users with the Can View Cost permission disabled were still able to edit the annual or hourly rate fields, despite these fields being displayed as NaN (not a number).

The software has been updated so that fields related to cost information are properly disabled and uneditable for users who do not have Can View Cost permissions. This fix ensures that financial details are only modified by authorized personnel.

Administration Fixed Issue

Resolved issue with editing home jobs

In some instances of previous releases, users were unable to edit employees' home jobs in the Jobs tab of Employee Maintenance.

The software has been updated to resolve this issue.

Labor Fixed Issue

Resolved issue with Daily Summary in Employee Schedules

In some instances of previous releases, the Daily Summary table at the bottom of the Employee Schedules screen displayed no data when Single Job was selected.

The software has been updated so that when Single Job is selected, the Daily Summary table displays totals based on the scheduled and projected hours for only the job of the selected shift.

 

June 2, 2025 to June 5, 2025

Product/
Category
Type Description
Service, System Configuration Improvement

Improvement in System Configuration for Service

This Service release introduces Ongoing Job event to Alert Manager, allowing you to trigger alerts based on job progress. You can now set alerts for specific percentages of Maximum Response Time (MRT) to stay informed of key milestones during job completion.

 

May 21, 2025

Product/
Category
Type Description
Configuration Improvement

Warning message for Time Clocks without permissions

The Permissions tab of the Time Clocks Setup screen now displays a warning message for clocks that have no configured permissions.

Configuration Improvement

Updated behavior for Shift Difference OT work rule with custom earnings

The Shift Difference OT work rule has been enhanced to support more flexible configurations when managing shift gaps. Now, if Convert Hours to OT is cleared and Convert Full Second Shift is selected, the software will apply a custom earning (as defined in the rule) based on the full duration of the second shift multiplied by the Overtime Factor Rate—without converting those hours to overtime on the time card.

This improvement enables more accurate and configurable compensation for qualifying shift patterns, while preserving regular hour classifications unless otherwise overridden by another rule.

Configuration Improvement

Alphabetical sorting in Setup screens

In various Setup screens, items in drop-down lists now appear in alphabetical order. Affected screens include:

Labor Improvement

Published status on scheduled shifts

On the Employee Schedules screen, a new icon (arrow) indicates which shifts have been published.

Administration Fixed Issue

Resolved issue with terminated managers in Employee Maintenance

In some instances of previous releases, terminated manager-level users still appeared as Active in Employee Maintenance.

The software has been updated son that terminated manager-level users appear as Inactive in Employee Maintenance, as expected.

 

May 7, 2025

Workforce Management

Product/
Category
Type Description
Configuration New Feature

New parameter in the Shift Difference OT work rule

The Shift Difference OT work rule now includes a new Exclude Shifts on Separate Days checkbox. If selected, the work rule will not be applied if the first and second shifts are on different workdays.

Configuration New Feature

Gender filter in the Employee Sets screen

The Add/Edit Filter dialog box on the Employee Sets screen now includes a Gender option that allows you to set gender as a grouping criteria for employee sets.

Note: For each employee, the Gender field in the filter uses the gender specified in the General tab of Employee Maintenance.

Configuration New Feature

Configurable time off types in the Mobile App

Scheduling managers now have greater control over which time off types appear in the My Time Off Requests screen of the Mobile App. In the desktop application, you can manage this setting by selecting or clearing the Mobile checkbox in the Earning Types screen.

Only accrual types with the Mobile checkbox selected will be visible to employees in the Mobile App.

Configuration Improvement

Improved overtime calculations in Hours Distribution work rules

In previous releases, Hours Distribution work rules did not allow for the both overtime (OT) and consecutive day calculations.

The software has been updated to include a new Both Consecutive and Weekly OT checkbox in the following Hours Distribution work rules:

  • OT DT Daily, Weekly, 7th Day Anytime

  • OT DT Daily, Weekly, 6th Day OT, 7th Day DT

  • Daily, Weekly, Consecutive Days OT With Min Break Spanning Midnight

If selected, the work rule will apply both the Consecutive Days and Weekly OT parameters.

Labor New Feature

First Come First Serve now available for bulk open shifts

Scheduling managers can now send out open shifts in bulk using the First Come First Serve option. The Make Open Shifts Available for Pickup confirmation dialog box now includes a toggle that allows managers to choose whether shifts should be assigned on a first-come-first-serve basis or require manager approval.

The software ensures that pickup requests are only sent to qualified employees who would not trigger schedule violations. Open shifts previously assigned through the Employee Selection feature remain unaffected. This update streamlines shift distribution while maintaining scheduling integrity.

Mobile App New Feature

Ability to cancel approved future time off requests in the Mobile App

Employees using the Unifocus Mobile App can now cancel their approved time off requests (TORs) directly from the My Time Off Requests screen, if the requests are for future dates. Past-dated requests remain non-cancelable to preserve historical records. The cancellation process follows the same workflow used for pending TORs, with an X button available at the bottom of the request for easy access.

 

Operations

Product/
Category
Type Description
Glitch, Analytics New Feature

Benchmarking in Glitch Analytics

This release of Glitch Analytics introduces a Benchmarking tab, which compares property performance in managing and resolving glitches using standardized metrics. Glitch Analytics provides a consolidated, at-a-glance view of key service recovery metrics to help you monitor glitches and complaints more effectively. The interactive charts and filters offer a flexible, customizable analytics experience.

With Glitch Analytics, you can do the following:

  • View operational KPIs.

  • View and interact with charts for various metrics.

  • Customize charts views using filters.

  • Export visuals as images, PDFs, or Excel files from the export () icon.

  • Add, edit, and delete scheduled notifications from the calendar () icon.

 

April 30, 2025

Product/
Category
Type Description
Housekeeping New Feature

Inspection Efficiency report

This Housekeeping release introduces the Inspection Efficiency report to help managers and supervisors track inspection performance for all task types. The report includes:

  • Total Rooms versus Inspected—Compares assigned rooms to the inspected rooms.

  • Inspection timeliness—Displays inspections completed before and after a selected cut-off time.

  • Timeliness percentages—Displays inspected percentage of before and after cut-off time.

  • Filters—Filter by task type, cut-off time, and date range.

Maintenance New Feature

Delete icon for the uploaded image in the New Asset Screen

This Maintenance release introduces the Delete icon () to the New Asset Screen. You can now delete an uploaded image and replace it with a new one.

For more information, see New Asset screen

Maintenance New Feature

Customize Columns icon in the Work Order Console

This Maintenance release introduces the Customize Column icon () to the Work Order Console. You can use this option to customize the screen with listed available fields.

Note: Only Maintenance users with View permissions can customize columns.

For more information, see Work Order Console.

Maintenance Improvement

Previous date restrictions for PM work orders

In this Maintenance release, you can now schedule Preventive Maintenance (PM) work orders only for current or future dates when creating or editing PM work orders.

For more information, see Edit PM screen

Maintenance New Feature

Clone option in the Asset details pane

This Maintenance release introduces a new Clone option in the Asset details pane to help you create a new asset by duplicating the details of an existing one.

For more information, see Asset details pane.

Maintenance New Feature

Save and load customized views to the Work Order Console

You can now save and load custom views to switch between configurations without reapplying filters, sorting, or grouping. You can mark one of your saved views as primary. You can also view the default name for the existing view. For more information, see the, Work Order Console.

 

 

April 23, 2025

Product/
Category
Type Description
Administration New Feature

Pay Group field in Employee Maintenance

The General tab of Employee Maintenance now includes a Pay Group field where you can manually review and adjust pay groups for employees. This new field appears in the Employment Information - Additional Fields section.

Note: This field is configured in the Employee Config Field Overrides screen, which includes the Pay Group field in the Standard Fields section. By default, the Pay Group field will be visible in Employee Maintenance.

Administration Improvement

Automatic pay group updates with home job change

When an employee's home job is updated in the Jobs tab of Employee Maintenance, their pay group will be changed to the default pay group of the new property.

Configuration New Feature

Custom Pay Group field in Employee Maintenance

You can now show or hide a new Pay Group field on the General tab of Employee Maintenance. With the Pay Group field, you can manually review and adjust pay groups for employees.

This field is configured in the Employee Config Field Overrides screen, which includes the Pay Group field in the Standard Fields section. By default, the Pay Group field will be visible in Employee Maintenance.

Configuration New Feature

New parameter in the Holiday Differential work rule

The Holiday Differential Daily Differential work rule now includes a new Count Entire Shift As Holiday checkbox. If selected, all hours of a shift that starts before a holiday and ends on the holiday will count as holiday hours. If not selected, only hours for shifts starting on a holiday will count as holiday hours.

Labor Improvement

Enhanced shift management with automatic request cancellation

The shift assignment process has been standardized across desktop and mobile versions of Employee Requests. Now, when a shift is assigned to an employee, all associated pickup requests are automatically canceled, ensuring consistency with the Employee Requests desktop application. Affected employees, except the assigned individual, will receive notifications that their pickup requests have been denied.

Administration Fixed Issue

Security update for generating projected and standard hours

In some instances of previous releases, some users could generate projected and standard hours without required access to standard sets.

The software has been updated so that users without access to standard sets will receive a clear notification preventing unauthorized actions. This update ensures secure and proper use of functionality within software.

 

April 17, 2025

Product/
Category
Type Description
Survey Solutions New Feature

Guest Summary report

This Survey Solutions release introduces the redesigned Guest Summary report, which aims to enhance property management through direct guest feedback. This report includes four main sections, each providing valuable insights into the guest experience:

  • Summary—Aggregates the overall service ratings across various hotel service groups.

  • Detail—Offers a granular view of specific questions related to each service group.

  • Trend—Tracks satisfaction trends over time, displaying data for each month across a 13-month period.

  • Comments—Compiles guests' comments so that you can better assess guest satisfaction.

For more information, see Guest Summary report.

 

April 10, 2025

Product/
Category
Type Description
System Configuration New Feature

Data Refresh icon added to User Console

This release introduces the Data Refresh icon (), which enables you to resync the property cache, clearing the old cache to display the new data on the screen.

Note: Only property admin users for system configuration can resync the property cache.

Inspection Improvement

Increased Email character limit for Inspection Checklist Recipients

In this release of Inspection, you can now add email address with an increased domain character limit of 8 characters, allowing support for longer domain names.

 

April 9, 2025

Product/
Category
Type Description
Mobile App Improvement

Warning for time off requests exceeding 30 days

In this release of the Mobile App, users requesting time off for periods exceeding 30 days will now receive a warning message and must confirm their request.

Mobile App Improvement

Denied pickup requests displayed on the Mobile App

The Rejected tab in the My Shift Requests screen of the Mobile App now displays denied pickup requests.

Configuration Fixed Issue

Resolved issue with the Calendar Year Carry Over work rule

In some instances of previous releases, the Calendar Year Carry Over Benefit Expiration work rule did not correctly enforce the maximum carryover limit for accrual earnings as specified in the work rule, resulting in employee accrual totals exceeding the established limits.

The software has been updated so that the work rule enforces the carryover limit, as expected.

Time & Attendance Fixed Issue

Resolved zero earning issue in time cards

In some instances of previous releases, when the max running value was set to 0 in the Day of Year Benefit Accrual work rule, employee time cards incorrectly displayed 0 as the earning.

The software has been updated so that when the max running value is set to 0 in the Day of Year Benefit Accrual work rule, employee time cards display no earnings, as expected.

 

March 28, 2025

Product/
Category
Type Description
Analytics, Service New Feature

Benchmarking in Service Analytics

This release of Service Analytics introduces a Benchmarking tab, which compares property performance based on guest job data. Benchmarking helps identify areas for improvement and set performance goals, with key metrics such as service request volume, escalation rates, guest job registration density, total guest jobs vs delayed, guest job performance (for example, parked, reopened, open, and SNL jobs), and peak hour analysis.

With Benchmarking, you can do the following:

  • View operational KPIs.

  • View and interact with charts for various metrics.

  • Customize charts.

  • Add, edit, and delete scheduled notifications from the calendar () icon.

  • Export the view as an image, PDF, or Excel file from the export () icon.

For instructions and more information, see Benchmarking tab .

 

March 26, 2025

Product/
Category
Type Description
Labor Feature Removal

Removal of the Timeline Scheduling feature

The Timeline Scheduling feature has been discontinued in our Labor software. Accordingly, the Timeline Scheduling menu option has also been removed.

Mobile App New Feature, Improvements

Enhanced configurability and redesign of the Peer Schedules screen in the Mobile App

This release of the Mobile App introduces significant improvements to the Peer Schedules screen in My Schedule.

The following improvements provide managers and administrative users with greater control over job visibility and enhancing user interaction with peer scheduling information:

  • Job filter customization—Administrative users can now specify which jobs appear in peer schedules through a new Peer Schedules Job Filter added to the Mobile Configuration screen. This filter allows selection among three settings:

    • Jobs Only—Show only jobs (job codes) that match the employee's. This is the default setting.

    • Jobs/Departments—Show only jobs (job codes) that match the employee's and also jobs within the same department as those jobs

    • All Jobs—Shows all jobs at the property.

The following improvements are designed to make scheduling more intuitive and user-friendly, allowing employees to efficiently manage and interact with their schedules and those of their peers.

  • Enhanced Peer Schedules user interface

    • A new Select Job dialog box enables employees to choose specific jobs for viewing schedules, enhancing focus and reducing clutter.

    • The Peer Schedules screen now displays schedules in a grid format, where shifts are shown as buttons. Selecting a shift pulls up a detailed drawer at the bottom of the screen with comprehensive shift details.

    • Peer schedules can now be viewed on days when employees are off.

  • Improved navigation and accessibility

    • The Peer Schedules screen includes a job filter and a date selector to refine the display of schedules according to specific jobs and dates.

    • Employees will see shifts for the selected job and date, displayed in a clear and organized manner, with all shifts starting on the chosen date available for easy viewing.

For more information, see:

Mobile App Improvement

Manager warning for time off requests exceeding 30 days

In this release of the Mobile App, managers entering employee time off requests (TORs) for periods exceeding 30 days will now receive a warning message and must confirm their request.

Time & Attendance Improvement

Clarity improvements to audit information for punch corrections

In previous releases of the Review Time Card screen, both accepted rejected punches and accepted punch corrections were recorded in the Audits tab as "Accepted Punch Correction."

To improve clarity and differentiate these actions:

  • When a rejected punch is accepted, the audit will now display "Accepted Rejected Punch."

  • When a punch correction is accepted, the audit will continue to show "Accepted Punch Correction."

This improvement ensures that users can easily distinguish between these two types of approvals.

Mobile App Fixed Issue

Enhanced Mobile App performance for employee shift requests

In some instances of previous releases, employees encountered slow performance when completing shift requests in the Mobile App.

The software has been updated to improve performance of employee shift requests.

 

March 13, 2025

Product/
Category
Type Description
Configuration Improvement

Late break messages in Post Punch work rules

In previous releases of the Missing Break Post Punch Post Punch work rule, the First Missing Break Message and Second Missing Break Message were applied to both missing and late breaks.

In this release, the Missing Break Post Punch work rule includes two new fields for configuring custom messages for late breaks:

  • First Late Break Message

  • Second Late Break Message

These new fields enable you to customize late break messages, distinct from those for missed breaks. This improvement ensures clearer communication and compliance with workplace policies.

Labor Improvement

Denied employee icons in Shift Requests

In this release of Employee Requests, managers can now see the list of employees who were denied employee selection pickup requests for grouped pending, individual pending, grouped approved, and individual approved requests. On the Shift Requests screen, the Grouped Requests and Employee Selection panes include a Denied section that displays icons with denied employees' initials.

Note: For grouped requests, the list displays employees who have been denied any of the underlying requests.

Analytics, Labor Fixed Issue

Resolved issue that displayed incorrect properties in the Labor Dashboard

In some instances of previous releases, the Labor Dashboard displayed the wrong list of properties when the jobs filter was reset.

The software has been updated so that the Labor Dashboard displays the correct list of properties, as expected.

Mobile App Fixed Issue

Resolved issue with confirmation for time off requests in the Mobile App

In some instances of previous releases, Mobile App users did not receive an alert when approving Time Off Requests (TOR) for full days. This alert is to ensure that managers are aware that approving the TOR will unassign the employee from any overlapping shifts, which will remain open for reassignment. Managers can choose to proceed with the approval or cancel to take no action.

The software has been updated so that users now receive the alert, as expected.

Mobile App Fixed Issue

Resolved issue with swapping shifts

In some instances of previous releases, Mobile App users experienced issues where shifts available for swapping, particularly those for secondary jobs, were not consistently displayed.

The software has been updated to ensure that all accessible shifts, which do not conflict with users' schedules, are now properly displayed.

Time & Attendance Fixed Issue

Resolved issue with tip pools

In some instances of previous releases, when users tried to associate tip pool types to a tip pool, the date ranges did not correctly populate.

The software has been updated so the users can successfully associate tip pool types to tip pools.

 

March 11, 2025

Product/
Category
Type Description
Administration Improvement

Events permission in the User Administration screen

The Action & Application Access tab of User Administration now includes a new Events option for setting the permission to access the Events screen. The permission is found in System Setup > Secondary.

Analytics, Labor Fixed Issue

Resolved error when loading At a Glance screen of Labor Dashboard

In some instances of previous releases, the At a Glance screen of Labor Dashboard did not load correctly.

The software has been updated to resolve this issue.

 

February 28, 2025

Product/
Category
Type Description
Maintenance New Feature, Improvements

Improvements in System Configuration for Maintenance

This release includes the following improvements to the Message Format screen.

  • Maintenance Module—The new Maintenance Module option allows you to view events specific to Maintenance. When you select Maintenance Module from the drop-down menu, you will see a list of events related to Maintenance.

  • Customize format button—You can now customize the text message in the Message Format screen.

  • Events—The new Events option allows you to manage all events in the Message Format screen.

Note: Only users with the appropriate role permissions for system configuration can customize the event's text message, which can be accessed from the System Configuration > Role Management > New Role. For more information, see the New Role section.

Maintenance Improvements

Email field and notification enhancements for PM work orders

This Maintenance release includes the following Improvements:

  • Email field added to New PM screen—You can now add an email address for sending notifications about completed Preventive Maintenance (PM) work orders. For more information, see the New PM screen.

  • PM work order completion email notification—You can now receive email notifications for completed Preventive Maintenance (PM) work orders, with the details provided as a PDF attachment. For more information, see the Work order details pane

  • Email field added to PM Import sample file—You can now add an email address in the email_Id field of the sample Excel file. For more information, see the Import Data screen.

Service, Glitch Improvements

Multilingual support in Message Format screen

This release allows users to view events in their preferred language.
The language selection option is available in the English () drop-down on the Message Format screen.

 

February 26, 2025

Product/
Category
Type Description
Time & Attendance New Feature

Filtering rejected punches in Review Pay Period

The Review Pay Period screen now includes a new Rejected tab that you can use to filter the employee list to only employees with pending rejected punches that have not been reviewed or acknowledged. The Rejected tab contains the following information:

  • Employee name

  • Employee ID

  • Status

  • Pay group

  • Pay type

  • Number of rejected punches, which is calculated as the total number of rejected punches for the employee during the selected period.

Note: The Rejected tab appears only for the current pay period.

Labor Fixed Issue

Resolved issue with split shifts and open shift employee selection

In some instances of previous releases, employees who had two separate shifts on the same day without any overlap were incorrectly excluded from the Open Shift Pickup Request selection list for a new shift that fit between their existing shifts. For example, an employee with early morning and early evening shifts was not listed as available for a midday shift, despite no actual overlap.

The software has been updated to correct the handling of overlap thresholds, ensuring that employees are correctly recognized as available when their existing shifts do not conflict with the proposed open shift times.

 

February 13, 2025

Product/
Category
Type Description
Analytics, Labor Fixed Issue

Metrics and Trends buttons work in Labor Dashboard

In some instances of previous releases, you received an error message when clicking Metrics or Trends buttons on the At a Glance screen of Labor Dashboard.

The software has been updated so that the Metrics and Reports/Trends tabs load when you select Metrics or Trends in the Labor Dashboard, as expected.

 

February 12, 2025

Product/
Category
Type Description
Configuration Improvement

Editing a KBI associated with previously entered mappings

You can now edit the KBI of an existing mapping in the Actual KBI Mapping screen. Previously, once a KBI was selected, it became uneditable, requiring a new setup to make changes. With this update, you have the flexibility to update the KBI to any unmapped KBI, streamlining your configuration process. This change will automatically apply to all individually included lines, ensuring consistent adjustments across your entries.

Labor New Feature

Enhanced visibility for urgent pickup requests in Employee Requests

In this release of the Shift Requests screen, the Urgent Pickup Request details pane includes an Accepted By field that allows scheduling managers to quickly see which employee has accepted an urgent pickup request.

Mobile App Improvement

Redesigned Weekly Availability screen in the Unifocus Mobile App

This release includes user interface (UI) and user experience improvements to the Weekly Availability screen in the Unifocus Mobile App.

For details on changes and improvements to the screens above, see Unifocus Mobile App Change Log.

For online help, see Unifocus Mobile App Quick Reference Guide.

Mobile App Improvement

Event information in the My Schedules screen on the Mobile App

This release introduces the following improvements to Open Shifts in the My Schedules screen of the Unifocus Mobile App:

  • An event icon () appears next to the open shifts that are associated with events.

  • When selecting an open shift that is associated with an event, the complete shift information, including the event details, appears in a pop-up window.

Time & Attendance Improvement

Updated default validation for time card earnings against accruals

In this release of the Review Time Card screen, the software now automatically validates new earnings against future approved accruals by default. This enhancement ensures that users cannot add more earning hours than the employee has accrued.

This functionality, previously available only by contacting your Unifocus Client Success Manager (CSM) to enable it, is now activated for all users.

Note: Contact your Unifocus Client Success Manager (CSM) if you would like to deactivate this default functionality.

Administration Fixed Issue

Resolved issue with employee statuses

In some instance of previous releases, terminated employees appeared with a status of Active in the Mobile section of the General tab of Employee Maintenance.

The software has been updated so that terminated employees appear with a status of Inactive, as expected.

 

January 29, 2025

Product/
Category
Type Description
Administration Improvement

Email addresses are required for employee promotion

An email address is now required when promoting an employee in Employee Maintenance.

Configuration New Feature

New configuration options in the Preferences screen

In this release, the Preferences screen (in Setup) includes new sections and options for configuring general property-level settings in Employee Maintenance, Time & Attendance, and Labor Planning.

For more information, see Preferences.

Configuration Improvement

New parameter in the Shift Difference OT work rule

The Shift Difference OT work rule includes a new Reduce Hours by First Shift OT parameter that can be used to reduce the second shift's hours by the amount of overtime already taken in the first shift. This new parameter helps to ensure compliance with union regulations.

Mobile App Improvement

Notification for first-come-first-serve pickup request

Managers are now notified when employees accept first-come-first-serve pickup requests.

Labor Fixed Issue

Resolved issue with managers approving their own time off requests

In some instances of previous releases, managers who did not have Can Modify Self permission were able to approve their own time off requests (TORs).

The software has been updated so that users who do not have Can Modify Self permission are unable to approve their own TORs, as expected.

 

January 27, 2025

Product/
Category
Type Description
Glitch New Feature

Simultaneously mapping all glitch descriptions

In this release of Glitch, the Glitch Manager includes a Map icon and a drop-down menu that allow you to map all glitch descriptions at once.

The drop-down menu displays two options:

  • Map All

  • Multi Map (up to 25 glitch descriptions)

For more information, see Mapping a glitch description to properties

Maintenance New Feature

Section option in the Work Order Console

This Maintenance release introduces a new Section option in the Work Order Console, allowing you to group work orders based on their section.

This new option is available in the Group () option of the Work Order Console.

Maintenance New Feature

Creating schedules for balanced preventative maintenance work orders

In this Maintenance release, you can add a schedule for a balanced Preventative Maintenance (PM) work order with additional pattern options, such as Quarterly, Bi- Annually, and others.

You can access these options from the New PM screen by selecting the Balanced PM, Add Schedule option. For more information, see the New PM screen.

Maintenance Improvement

Printing a work order with additional details

In this Maintenance release, you can now view additional details when printing a work order, enhancing reporting and record keeping.

You access the Print Work Order option from the Work Order Console by opening the work order details pane and selecting the ellipsis icon (). For more information, see Work order details pane

Maintenance Improvement

User interface improvements to the Work Order Console

This release includes user interface improvements to the Work Order Console:

  • Pagination now appears at the top of the Work Order Console.

  • Legend () and Refresh () icon are now at the top of the Work Order Console.

  • Save () and Load () options appear next to the sort option.

Maintenance Improvement

Improvements in System Configuration for Maintenance

This release includes the following Improvements:

  • Work Order Console—You can now manage additional roles and rights in the Work Order Console. The Work Order Console permission drop-down list includes the following actions, along with other available options:

    • Complete

    • Add Attachment

    • Delete Attachment

    • Add/Update Checklist

    • Park

    • Print

    • Reassign

    • Reopen

    • Start

    • Add/Update Asset

  • New Work Order—The New Work Order drop-down list includes options for adding attachments, editing, and registering work orders.

Maintenance Improvement

Improvement to filtering My Work Orders in the Work Order Console

In this release of Maintenance, the My Work Orders filter in the Filters section of the Work Order Console now displays only the work orders assigned to you. You can view work orders that are assigned to you but not created by you.

Maintenance Improvement

Edit option in the work order details pane

In this release of Maintenance, the Work order details pane now displays the Edit option. You can use this option to edit work orders that are in the Unassigned or Assigned state, but only for Corrective type work orders, when selected from the Work Order Console.

Note: Only Maintenance users with Actions permissions can edit work orders in an Unassigned or Assigned state.

Service New Feature

Simultaneously mapping all job descriptions

In this release of Service, the Job Manager includes a Map icon and a drop-down menu that allow you to map all job descriptions at once.

The drop-down menu displays two options:

  • Map All

  • Multi Map (up to 25 job descriptions)

For more information, see Mapping a job description to properties

Service New Feature

Guest Directory icon added to Guest Module

In this release of Service, the Guest module now displays the Guest Directory icon (), which enables you to search guests across their entire guest data.

Service Improvement

Enhancement to room status icons in the Guests module

In this release of Service, the Guest module room status icons changed from a circle to a rectangle:

  • Red Rectangle ()

  • Green Rectangle ()

  • Blue Rectangle ()

  • Yellow Rectangle ()

  • Outlined Rectangle ()

  • Outlined Rectangle ()

 

January 15, 2025

Product/
Category
Type Description
Mobile App New Features, Improvements

Redesigned employee screens in the Unifocus Mobile App

This release includes user interface (UI) and user experience improvements to the following Unifocus Mobile App screens:

  • My Call Ins

  • My Shift Requests

  • My Schedule

For details on changes and improvements to the screens above, see Unifocus Mobile App Change Log.

For online help, see Unifocus Mobile App Quick Reference Guide.

 

 

 

 


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